Austin Gibbons

“I am writing to thank you for the help Mark offered our family during our relocation to Houston. We were quite happy in Illinois and weren’t particulary enthused to be moving to Houston. Mark was recommended to me by a BP colleague, and at the time I was not happy to be starting the move process. I called “the Realtor” just to get the process started and keep the company happy. Mark handled by attitude and transition concerns very well. He remained level headed and always seemed happy to make time to talk to us. We managed to drag our decision our for almost a year, and Mark never event hinted at impatience or frustration. Even when my wife and I were frustrating each other over our indecision, Mark would cheerfully offer to meet me on my next business trip to Houston and look at yet more homes. I really appreciated the constant and positive help he offered.

When we did finally get do decision time that seemed as rocky as the initial house hunt. We finallly closed on teh 3rd home on which we made an offer, but even that was in doubt for a while. Throughout the offer process, negotiations, and appraisal appeal, Mark offered great support and was prompt and extremely thorough with all the documents and contract details. he made good recommendations for inspectors and insurance, and kept me up to date on the various critical dates and option windows.

We have settled into the house, unpacked most of our stuff, and we are getting the kdis into a daily routine. The house is just what we watned and hoped for. We’re very happy with the location (Tomball), the great yard, the layout of the house and especially the pool! I have no hesitation or reluctance in recommending and commending Mark. He did a great job for us and I’m thankful for the help.”